These Terms of Use (these "Terms") constitute a legally binding agreement between you and the operator of Zare ("Zare," "we," "us," or "our") governing your access to and use of the Zare mobile application and related services (collectively, the "Service"). By creating an account, accepting these Terms, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not use the Service.
You must be at least sixteen (16) years of age to create an account or use the Service. By creating an account, you represent and warrant that you are at least sixteen years old, that the date of birth and other information you provide to us is true and accurate, and that, if you are a minor under the laws of your jurisdiction, you have obtained any consent or permission required under those laws to enter into these Terms. The Service is not directed to, and must not be used by, anyone under the age of sixteen. Each account is intended for use by a single individual; you may not create an account on behalf of another person, permit another person to use your account, or maintain more than one account.
We rely on the date of birth you provide when creating your account to determine your eligibility to use the Service and have no independent means of verifying its accuracy. You are solely responsible for providing accurate information. If we discover that you provided an inaccurate date of birth in order to meet the age requirement in these Terms, we may immediately suspend or terminate your account without liability to you.
Zare is an artificial-intelligence-driven conversational application designed to build an evolving understanding of your behavior, habits, and motivations through ongoing conversation, and to reflect that understanding back to you through in-conversation observations, suggested experiments, and periodic written reviews. The features, content, and functionality of the Service may change over time, and we may add, modify, or remove features at our discretion, with or without notice, except where notice is required by these Terms or applicable law.
From time to time, we may make new or experimental features of the Service available to you before they are made generally available, which may be identified as "beta," "experimental," or by similar language, or which may not be so identified. These features are provided for testing purposes, may be modified or discontinued at any time without notice, and may not function as reliably as generally available features of the Service. Your use of any beta or experimental feature is at your own risk.
Zare is not a licensed therapist, counselor, psychologist, psychiatrist, physician, or other health care provider, and nothing within the Service constitutes medical advice, a medical device, a diagnosis, or a course of treatment. The Service is not a substitute for professional mental health care, medical advice, or emergency services, and no doctor-patient, therapist-client, or similarly confidential professional relationship is created by your use of the Service. Zare's responses, including any patterns, hypotheses, or insights it offers about you, are generated by artificial intelligence, may be incomplete, inaccurate, biased, or simply incorrect, and should be treated as informal observations rather than clinical or professional conclusions. You should exercise your own independent judgment before relying on or acting upon anything Zare says, and you should consult a qualified professional for any medical, mental health, legal, financial, or other significant decision. If you are experiencing a mental health emergency or having thoughts of harming yourself or others, you must contact emergency services or a crisis line, such as the 988 Suicide and Crisis Lifeline in the United States, immediately; do not rely on the Service in an emergency.
Zare has no obligation to monitor your use of the Service in real time, to detect that you may be in crisis or at risk of harm, or to intervene, contact emergency services, contact any other person, or otherwise take any protective action on your behalf, regardless of anything you disclose in a conversation. Any conversational response Zare gives when a crisis-related topic comes up, including mentioning a crisis line or asking about your safety, is a designed feature of how Zare communicates, not an undertaking, promise, or guarantee that Zare will recognize every instance in which such a response may be warranted, that its response will be adequate or timely, or that Zare will provide such a response at all. You agree that no special duty of care beyond what is expressly stated in these Terms arises from your use of the Service, from anything you disclose to Zare, or from any prior instance in which Zare responded to a disclosure you made.
You understand and agree that engaging with an artificial intelligence system about your behavior, habits, and emotional wellbeing carries inherent risks, including the risk that the Service will offer an inaccurate, incomplete, or unhelpful observation about you, or that you will place greater weight on such an observation than is warranted. You voluntarily assume all such risks in choosing to use the Service, and you agree that we are not responsible for the consequences of decisions you make in reliance on Zare's output.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Service on a personal device that you own or control, solely for your own personal, non-commercial use. This license does not permit you to sublicense, sell, rent, lease, distribute, or otherwise transfer the Service or your rights under this license to any third party. We reserve all rights not expressly granted to you in these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not you authorized it. You agree to notify us promptly at zare.appdev@gmail.com if you become aware of any unauthorized use of your account. We reserve the right to suspend or terminate your account, or to require you to change your credentials, if we believe your account has been compromised or used in violation of these Terms.
The Service may be offered on a free-trial basis, after which continued use may be limited unless you subscribe to a paid tier. All purchases and subscriptions are billed and processed exclusively by Apple through the App Store; we do not process payments directly and have no access to your payment card or financial account information. Paid subscriptions automatically renew for successive periods of the same length unless you cancel at least twenty-four hours before the end of the then-current period. You can view, manage, and cancel your subscription at any time through your Apple ID account settings. All charges are non-refundable except as required by law or as Apple's own refund policies may otherwise provide; we are not able to issue refunds directly. We reserve the right to change our subscription plans and pricing at any time, and will provide notice before any change affects your then-current subscription.
You retain all ownership rights in the messages, photographs, and other content you submit to the Service ("Your Content"). By submitting Your Content, you grant us a limited, worldwide, royalty-free license to host, store, reproduce, and process Your Content solely as necessary to operate, maintain, and improve the Service for you, including to generate Zare's responses and the behavioral insights described in our Privacy Policy. This license terminates when Your Content is deleted from our systems, except to the extent retained in routine backups as described in our Privacy Policy. You represent that you have all rights necessary to submit Your Content and that doing so does not infringe or violate the rights of any third party.
If you choose to send us feedback, ideas, or suggestions about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use that feedback for any purpose, including to improve the Service, without any obligation to compensate or credit you.
The Service, including its software, design, text, graphics, the Zare name and logo, and all underlying technology, is owned by us or our licensors and is protected by intellectual property laws. Except for the limited license expressly granted to you in these Terms, nothing in these Terms transfers any right, title, or interest in the Service to you, and you may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code, models, or system prompts underlying the Service, except where such restriction is prohibited by applicable law.
You acknowledge that the Service is powered by artificial intelligence technology that generates responses probabilistically and may, despite our efforts, produce output that is factually incorrect, out of date, offensive, or otherwise inappropriate. We do not guarantee the accuracy, completeness, reliability, or suitability of any output generated by the Service for any purpose, and you agree to independently verify any information before relying on it.
You agree not to use the Service for any unlawful purpose or in violation of any applicable law or regulation; use the Service to harass, abuse, threaten, or harm yourself or any other person; attempt to gain unauthorized access to the Service, other accounts, or our systems; interfere with or disrupt the operation of the Service, including through the use of bots, scrapers, or other automated means; reverse engineer, decompile, or attempt to extract the source code, underlying models, or system prompts of the Service; use the Service to develop a competing product or service; submit false, misleading, or abusive reports through our in-app reporting or support tools; or circumvent or attempt to circumvent any usage limits, security measures, or access controls we have implemented. We reserve the right to investigate suspected violations and to suspend or terminate accounts that violate this section.
The Service relies on and integrates with third-party services, including Apple, Google, Supabase, RevenueCat, Expo, Resend, and one or more third-party artificial intelligence infrastructure providers (currently Google), as described in our Privacy Policy. Your use of those integrations may also be subject to the applicable third party's own terms of service, and we are not responsible for the acts or omissions of those third parties.
You may stop using the Service and delete your account at any time through Settings. We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms, if required by law, or if we discontinue the Service generally. Upon termination, your right to use the Service will immediately cease, and your data will be handled as described in our Privacy Policy. Sections of these Terms that by their nature should survive termination, including but not limited to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE INFORMATION IT PROVIDES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ZARE, ITS OPERATOR, OR THEIR RESPECTIVE SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) FIFTY U.S. DOLLARS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Zare and its operator from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any right of a third party.
We would like to resolve any concerns you have without the need for a formal legal case. Before filing a claim against us, you agree to first contact us at zare.appdev@gmail.com and attempt in good faith to resolve the dispute informally for at least thirty days. If a dispute is not resolved informally, you and we agree that it will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. You may opt out of this arbitration agreement by emailing us at zare.appdev@gmail.com within thirty days of first accepting these Terms, stating that you decline to be bound by it. Nothing in this section limits your right, if you are a minor, to disaffirm this agreement to the extent permitted under applicable law.
To the fullest extent permitted by law, you and we each waive any right to a trial by jury in any proceeding arising out of or relating to these Terms or the Service, and you and we each waive any right to participate in a class action, collective action, or representative proceeding against the other. Notwithstanding the agreement to arbitrate above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights, pending the completion of arbitration.
These Terms, and any dispute not subject to arbitration under the preceding section, are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict-of-laws principles. Subject to the arbitration agreement above, you and we agree that the state and federal courts located in Massachusetts will have exclusive jurisdiction over any dispute not subject to arbitration.
If you are a California resident, California Civil Code Section 1789.3 requires us to provide you with the following notice: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210, if you have a complaint regarding the Service.
If you downloaded the Service from Apple's App Store, you acknowledge that these Terms are between you and us only, not Apple, and Apple is not responsible for the Service or its content. Apple has no obligation to furnish any maintenance or support services for the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service to you, if any; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Service. We, not Apple, are responsible for addressing any claims relating to the Service, including product liability claims, claims that the Service fails to conform to any legal or regulatory requirement, and claims arising from consumer protection or similar legislation. Apple is not responsible for investigating, defending, settling, or discharging any claim that the Service or your possession or use of it infringes a third party's intellectual property rights. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
You represent that your use of the Service complies with all applicable export control and economic sanctions laws, and that you are not located in, or a resident or national of, any country subject to a comprehensive U.S. trade embargo, and are not identified on any U.S. government list of prohibited or restricted parties.
Except as expressly stated in the section above regarding Apple, these Terms do not confer any rights or remedies on any person other than you and us, and no other third party may enforce any provision of these Terms.
These Terms are drafted in English. Any translation of these Terms into another language is provided for your convenience only, and the English-language version will control in the event of any conflict or ambiguity.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. Neither party will be liable for any failure or delay in performance to the extent caused by circumstances beyond that party's reasonable control. Any notice we are required to give you under these Terms may be provided by email or within the App.
We reserve the right to modify, update, or replace these Terms at any time, at our sole discretion, for any reason, with or without prior notice. Any revised Terms are effective immediately upon being posted within the App. You are responsible for reviewing these Terms periodically. Your continued use of, or continued access to, the Service at any time after revised Terms have been posted constitutes your acceptance of those revised Terms in their entirety, whether or not you have actually reviewed them.
Questions about these Terms can be directed to zare.appdev@gmail.com.